LEGAL
PRIVACY POLICY
Last updated: May 31, 2026. Review how we protect and process your data.
1. INFORMATION WE COLLECT
We collect information you provide directly to us when making an inquiry, ordering products, or communicating with us. This information includes:
- Contact Information: Your name, email address, phone number, and shipping address.
- Inquiry Details: Information regarding the chair model, color choice, and custom configurations you are interested in.
- Communication History: Record of support emails and inquiries sent through our platform.
2. HOW WE USE YOUR INFORMATION
We use the collected information for the following primary business purposes:
- Processing, verifying, and coordinating delivery of your chair order.
- Responding to customer inquiries, providing support, and handling warranty claims.
- Analyzing store performance and enhancing our interactive 3D customization experiences.
4. SHARING AND SECURITY
We do not sell, rent, or trade your personal data. We only share essential shipping address information with logistics carriers (e.g. FedEx, UPS) to complete delivery of your order. We utilize advanced SSL encryption to protect data transmission.